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Deprecating emails

Currently, our system sends emails from to your customers to inform them of critical communications for compliance reasons. We plan to sunset direct email communications and transition partners to leverage our new partner notifications infrastructure.


By the following provided dates, we will stop sending certain emails.

The table below indicates which emails have been replaced with our new notification system. This is not a comprehensive list of all emails that are currently being sent to end users.

This migration is on-going; we will continue to update this page as new categories are rolled out. emailNotification categoryEmail deprecation date
Information requestsinformation_requestWednesday, November 1, 2023
Employee invalid SSNinvalid_ssnWednesday, November 1, 2023

Last updated: July 17, 2023